The room was immaculate and we were very impressed with the decor. Spotlessly clean. We stayed here as we were seeing Hamilton at the Lyric Theatre and it was so convenient. Dinner and breakfast were in the same location so we didn't need to leave the building which was great. I would definitely stay here again if I was seeing another show at the Theatre. The light rail was just downstairs and it was so easy to get back to Central Station to catch the train home. A great stress free experience.
Janelle
noviembre de 2024
The amount of restaurants and facilities onsite is fantastic. They also have a tram stop underneath that takes you to Darling Harbour, Haymarket or Central. The property is well staffed and clean. The room was spectacular and after a mix up with our room we were offered an upgrade. David the concierge was fantastic. He helped us check inC shows us our room and later on helped us order an Uber after we had trouble finding the pick up point.
Ashleigh
abril de 2024
There was enough space in the room. The staff who took my bag from the bus and also while I was waiting for pickup were very polite and helpful. Staff generally were lovely and welcoming during my stay. My request for a possible early check in due to travelling a fair distance was met with no issues - very appreciative of that. Location for Lyric theatre could not be better. Bed sooo comfy.
Lianne
agosto de 2024
We stayed in room 1101. A very large room with a large bed and lounge to spread on and look at the city lights. Had a very large TV with normal TV and Fox TV channels, I tried to connect my phone to watch Netflix but was not able to do so. A small Fridge and a pod coffee maker + a kettle for tea and instant coffee that was provided. Also had a large cupboard with a safe, Ironing board and iron. The bathroom was great, very large with a mirror and movable shaving/makeup mirror. The water temperature and strength were very nice. We did not make use of the Gym, but being part of the STAR perimeter, we did use two of the restaurants plus the Harvest restaurant for breakfast (which we found all to be of very good quality and of excellent service). We also walked to the Pyrmont ferry stop and took a ferry ride to Balmain, in essence, once we parked the car, we had no need for it until our departure. We now view The Star Grand Hotel as being very central and will stay again when in the city, perhaps they can improve the mattress situation a bit(in fairness, we did not tell them at the time so they did not have an opportunity to rectify if it was possible). Finally, from our arrival to our departure, the hotel service from all staff was very professional and they were genuine in their desire to make our stay memorable. Thank you, team.
Ruben
octubre de 2024
What a beautiful 2 night stay at the Star, we were upgraded and it really made it even more special. Super grateful for the amazing service & hospitality.
Heidi
abril de 2023
The staff were all exceptional !! We had two rooms. One of our rooms was upgraded without requesting so that we could all be on the same floor. A lift ride and short 2min internal walk to the Lyric to see Hamilton. Plenty of parking available for only $40 per night . Room service meal and staff great. Beds and facilities in two bed suites fantastic. Great view of Darling harbour . Buffet breakfast was excellent. Book in advance or when you check in to save $19 pp We would highly recommend the Star Grand Residences 🤩
Jenni
septiembre de 2024
The beds need upgrading. i also stayed two weeks prior to this visit and the bed was terrible could not sleep and woke up tired. there is no minibar in the room and you have dial to get something. sometime its a good this to have some goods at hand to pick from.
Fotios
octubre de 2024
All staff were pleasant, well-informed, and always willing to help. Our room was spacious, clean, and wonderfully quiet, with a spectacular harbour view. Fellow travellers staying at the Star were pleasant and friendly but not intrusive. Amenities around the star and harbour are plentiful and easily accessed by lovely walks, and public transport (harbour ferry, Light Rail and buses) is readily available.
John
enero de 2025
It was one of the best accomodation places that I have stayed in Sydney, however on the last day I asked for a paid late check out. I used the pool facilities and needed to shower before our return flight. Unfortunately the shower did not produce any hot water for me. I ran the tap for 10 mins flat and I ended up having a cold shower which absolutely hate. I mentioned this to the staff who I'mnot sure whether they believed me or not however I asked them to get the maintenance staff to check it out as I won't be happy if I get charged for the late check out.
Angeeh
marzo de 2024
The rooms are big and really nicely furnished with lovely geocentric designs. Good shower and lots of natural light from the windows.
Nam
noviembre de 2024